Legal

Terms of Service

Effective date: October 3, 2026

These terms apply to your use of standseen.com and to services provided by StandSeen, based in Milwaukee, Wisconsin, United States. For the Essential, Growth, and Pro plans, an accepted proposal may add project details, such as your pages or deliverables, but it cannot add a minimum term or long-term commitment. A custom project outside these plans may be covered by a separate custom agreement with different terms; if that custom agreement conflicts with these terms, it controls for that custom project only.

Using the website

The website is intended for adults and people authorized to act for a business.
Sending an inquiry does not create a purchase, a subscription or a client relationship. No payment is collected through the inquiry form.
Services begin only after StandSeen and the client agree on the services and pricing and any required payment is completed.

Our services

StandSeen provides managed websites, visual identity and related creative services. The exact deliverables depend on the plan you select, an accepted proposal or a written agreement.

Standard plans

Essential, Growth, and Pro have no long-term commitment. You may cancel before your next renewal, and service continues through the billing period you have already paid for. Essential includes up to 3 pages, Growth up to 5 pages, and Pro up to 8 pages. Page structures we show for an industry are examples, not requirements. Your accepted proposal controls the plan and deliverables you purchased. Later changes to the plan descriptions on our website do not reduce the included scope of a project you have already accepted. A separate custom agreement for a different project does not change these terms for Essential, Growth, or Pro.

Your responsibilities

Give us accurate business and contact information.
Provide the content, photos, branding materials and approvals the project needs.
Have the rights or permission to use any materials you supply.
Review names, prices, contact details, claims and other business information before launch.
Do not ask us to publish unlawful, misleading, infringing or harmful content.
Respond within a reasonable time when we ask for information or approval.

Timeline

Most standard websites are ready for first review within 5–7 business days after we receive all required content and materials. This is a target for first review, not a guaranteed launch date. Final launch depends on client feedback, revisions, approval, scope changes, and any required third-party work. Missing content, delayed approvals, added work or third-party problems can extend the timeline. We will let you know about any significant delay.

Revisions before launch

Two consolidated revision rounds are included before launch.
One round means one organized list of requested changes.
Extra rounds, or changes that materially expand the original scope, may require a separate quote.
Fixing a mistake we made does not use up a revision round.

Managed service and ownership

StandSeen provides an ongoing managed service. Your monthly subscription pays for that service; it is not a sale of our hosting environment, platform, reusable templates, source code, licensed components, tools or internal systems.

You keep ownership of the content, photos, logos and materials you supply.
After full payment, you keep final client-specific brand assets that were expressly included and delivered for your use.
StandSeen keeps ownership of its reusable templates, systems, methods, platform, code and pre-existing materials.
Third-party assets remain subject to their own licenses.
After your paid service period ends, your managed StandSeen website will go offline. Source code, StandSeen platform components and templates are not automatically transferred. Migration or transfer assistance may be separately scoped and quoted and is subject to technical feasibility. Contact us as soon as possible and before eligible project files are deleted; eligible project files may be removed 30 days after service ends. Requesting migration assistance does not extend this retention period or guarantee that a migration can be completed.

Your domain

If you already own a domain, StandSeen can connect and use it. If you do not have one, StandSeen may guide or assist you with registration, but the domain should be registered in your name and account whenever practicable. You own your domain and are responsible for its registration and renewal fees unless a proposal explicitly states otherwise. You may give us the technical access needed to set it up or maintain it, but StandSeen does not claim ownership of it.

Monthly content updates

A minor content update means changing existing text, business hours, contact information, one existing service description, or replacing customer-provided images. Standard eligible minor updates are typically completed within 1–2 business days after we receive a complete request. This is a target, not a guarantee.

New pages, redesigns, custom functionality, copywriting, integrations and major layout or content changes are not minor updates. They are separately scoped and quoted.

On the Pro plan, priority handling means eligible requests are placed ahead of standard eligible update requests. It does not mean same-day service.

No guaranteed results

We work to build a strong presence for your business, but we do not guarantee leads, sales, revenue, website traffic, conversion rates, Google rankings, review volume, social followers, advertising performance or uninterrupted third-party services. Results depend on things outside our control, including market demand, competition, your services and prices, your responsiveness, the content you provide, customer behavior and third-party platforms.

Third-party services

Domains, hosting components, email services, social platforms, booking systems, stock assets, fonts, plugins and other outside services may have their own terms, availability and fees. We are not responsible for their outages or policy changes that are outside our reasonable control, but we remain responsible for our own work.

Suspension and termination

We may suspend service for unresolved nonpayment, unlawful use, intellectual-property violations, security threats, or a serious or repeated breach of an agreement. When practical, we will give reasonable notice and a chance to fix the problem. Serious unlawful activity or an immediate security threat may require faster action.

Cancellation and refunds are covered in our Cancellation & Refund Policy.

Limitation of liability

To the extent the law allows, neither StandSeen nor the client is responsible to the other for indirect or consequential losses, such as lost profits, that were not reasonably foreseeable. Nothing in these terms limits liability that cannot be limited under applicable law, including liability for fraud or intentional misconduct.

Messages we send

We may send you necessary operational messages about inquiries, projects, billing, security and service changes. Accepting these terms or sending an inquiry is not consent to marketing email.

Disputes

If a disagreement comes up, we will first try to resolve it through good-faith discussion. These terms are governed by Wisconsin law. If a dispute is not resolved, it may be brought in an appropriate state or federal court serving Milwaukee County, Wisconsin. There is no mandatory arbitration.

Changes to these terms

We may update these Terms from time to time and will post the revised version with a new effective date. Updates apply prospectively. A project or billing period already accepted remains governed by the terms applicable when it was accepted unless the client and StandSeen agree otherwise in writing or a change is required by law. For an ongoing monthly service, we will provide reasonable notice of a material change before it applies to a future renewal.

Contact

Terms and legal questions: legal@standseen.com
General questions: hello@standseen.com